How do you handle upset customers? Panda Express is the largest Asian-segment restaurant chain in the US, with over 2,000 locations, and close to 40,000 employees.They bet on favorite customer choices, such as the famous Kung Pao, or the Sweet Fire Chicken Breast, plus premium dishes such as Honey Walnut shrimp, to satisfy the wishes of people who want to look posh even when eating in an inexpensive fast food establishment. new. People: Hiring, training, coaching, and development, Guest: Excellent food quality, guest service, and associate friendliness, Financial: Sales growth, cost management, and profit growth, Operations: Ensure food safety, order product, count inventory. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest. They accepted the offer and seemed satisfied with my response.. Panda Restaurant Group is committed to hiring former members of the military and fostering an environment where these individuals can succeed professionally and personally. In contrast, individuals above 18 years of age with one or two years of experience shall be . General Managers on the lower end of that spectrum, the bottom 10% to be exact, make roughly $29,000 a year, while . First round: leadership+why are you interested Second round: resume+ why are you interested Final: why are you interested+resume, Anonymous Interview Candidate in Spokane, WA, I applied online. Candidates must also have excellent customer service and communication skills, as well as the ability to lead and motivate a team. I interviewed at Panda Express (Salt Lake City, UT) in May 2022. Practice 31 Panda Express Interview Questions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You are in charge of the operation of a single store. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. These cookies remember your preferences on our website. . 349 Panda Express reviews. A little disorder. Panda Express General Manager employees need the following skills in order to be successful: Business Development: General managers often work with a team of other managers and staff to develop new ideas for the restaurant. Come to us in your pursuit of success. This can help them work together to solve problems and improve their performance. For more information, please contact the following: For Management: Sauyeng.Ng@PandaRG.com. They need to know how much of each product the restaurant has and where its located. This website uses cookies to ensure you get the best experience on our website. GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. The estimated total pay for a General Manager at Panda Express is $89,410 per year. As the world becomes more conscious of environmental and social issues, Panda Express General Managers are increasingly expected to prioritize sustainability and corporate social responsibility (CSR). Lead and motivate a team of employees to ensure the highest level of customer service, quality food production, and cleanliness, Develop and implement strategies for increasing sales and profitability while controlling costs, Monitor daily operations to ensure compliance with all safety and sanitation standards, Ensure that all staff members are properly trained in their roles and responsibilities, Maintain accurate records of inventory, labor, and other operational data, Manage cash flow and financial reporting, including budgeting, forecasting, and analysis, Create and maintain an environment where employees feel valued and respected, Foster positive relationships with customers and vendors, Handle customer complaints and inquiries promptly and professionally, Oversee hiring, training, scheduling, and performance management of staff, Analyze store performance metrics and develop action plans to improve results, Participate in local community events and activities to promote the Panda Express brand. Founders Andrew and Peggy Cherng are deeply committed to being the world leader in people development, providing growth opportunities for associates professionally and personally at every level. Panda Express Manager. Orlando, FL. Got a response within two weeks. Candidate B - Combination Resume. Find contacts: direct phone number, email address, work experience. Tell me about yourself. 2 Interviews. The typical range is between $53,000 and $72,000, depending on the job department, education level, experience, and skills . Wellington, FL. Written by professional interviewers with 62 answer examples and 31 community answer examples. Learn more in our Cookie Policy. Lots of participants. Your email address will not be published. TX, Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed, Respond efficiently and accurately to customer complaints, Manage financial reports and maintain a profitable business through the use of P&L statements, Source, hire and continually develop team members with training and coaching, Understand and enforce current HR laws and best practices, Grow sales using different tactics and strategies, Schedule routine or emergency maintenance. You must also be able to stay calm even in difficult situations. So, I started keeping track of all the items we were using so I could order more before they ran out. The estimated additional pay is $32,101 per year. Thank you so much for your interest in joining our In Person Open House Interview Day. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, it's up to you to make your store a success. Example: Excellent customer service means making sure every guest feels welcome, valued and appreciated. Panda Express Employee Reviews for General Manager. 138 Panda Express General Manager interview questions and 105 interview reviews. Base pay $70k annually plus bonus! Filter. General managers can use their business development skills to help their company grow. Responsibilities. General Manager 06/2011 to Present Panda Express - Clinton , ut. Example: When I worked as a server at a restaurant, one of my tables was upset because their food took longer than usual to arrive. Performance cookies allow us to gather statistical data on how the website is performing to make improvements. Base pay $70k annually plus bonus! With further experience, you may be able to move up to a corporate position such as Director of Operations or Vice President of Operations. You'll be responsible for sourcing, hiring, coaching and motivating employees while providing a safe and welcoming work environment. I applied in-person. Panda Express. Becoming a general manager isnt an entry-level position, which means that a hiring manager is going to expect that youll have some amount of professional experience before you apply. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." How do you deal with pressure when you faced difficulty? Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary, Embraces technology and inspires employees to understand and adopt new technologies implemented by the company, Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards, Develops and implements creative strategies to increase revenue, Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale, Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders, Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals. First, there was a phone screen, then an in-person interview, then a trial shift followed by a panel interview. Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. Panda Express Open House Interview Day! Full-time. Include these jobs on your LinkedIn instead, so theyre available without taking up space on a resume. One of the best ways to apply to different jobs with a single general manager resume is to use resume keywords. You must also be able to follow directions and be able to handle stress. Add metrics to show how youve been able to turn your skills into successes (e.g., Headed team that exceeded sales targets by 10%). Here are five common Panda Express General Manager interview questions and answers. With the rise of delivery services and online ordering, customers are expecting more from their dining experience than ever before. Full-Time. This helped me develop my organizational skills and led to better communication between the front and back of house.. Saint Cloud, MN. The essential functions in this job description are not all-inclusive of this jobs duties and responsibilities. Minimizes waste, records as needed and participates in food donation program. Training low-level managers and staff. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Panda Express at 611 S Cumberland St, Lebanon, TN XXXXX is a prime example of a business that needs to be shut down. In a general manager job, you need both hard skills and soft skills that help you in strategic planning and managing team members. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. Weekend availability. This includes understanding customer preferences, providing excellent customer service, and utilizing technology to streamline operations. Full-Time. Developing and implementing growth strategies. Receive alerts for other Assistant Manager/General Manager - Torrance, CA job openings. Job Description. Here, you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. And most people do not like to do that. $70,000 Yearly. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. I interviewed at Panda Express in Nov 2022. Panda Express is Now Hiring for Part-Time & Management Positions! The CNA will perform routine patient care duties, provide a safe and therapeutic environment, and assist in the admission, provision of patient care, discharge, and transfer of patients. I love how sweet and tangy it tastes, and I know that many of our customers feel the same way. It also means going above and beyond for customers by anticipating their needs and exceeding their expectations. Application Information. In general manager resumes, youll want to use the chronological resume format, which puts your work history front and center. What are your strengths? Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent . Get a free, personalized salary estimate based on today's job market. Panda Restaurant Group 3.6. Learn how this feature works. On the redirected . For more information visit our Privacy Policy and Cookie Policy. Visit the Career Advice Hub to see tips on interviewing and resume writing. As the restaurant industry continues to evolve, customer focus is becoming increasingly important for Panda Express General Managers. The salary starts at $65,275 per year and goes up to $109,337 per year for the highest level of seniority. Also asked about experience and Charity work. You are in charge of the operation of the bakery. 31004-Uncle Tetsu Del Amo Mall, Torrance, CALIFORNIA, UNITED STATES ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Management Uncle Tetsu ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Apply for Job Recommend to a Friend Sign Up for Job Alerts. They also allow our partners to display relevant advertisements based on your interests. During my initial 3 interviews, we discussed my candidacy for General Manager, the $20/h pay, etc etc. Job Description. Opens new tab. Panda Express is Now Hiring for Management Positions! General Manager with $70k-$100k earning potential (base pay+potential bonus. Gabriel M. 02/18/2022. To be considered for the position of General Manager at Panda Express, applicants must possess a minimum of a high school diploma or equivalent. 99. You may also be able to include certifications (e.g., a project management professional (PMP) certification) in this section. These are phrases in the actual job application that emphasize key requirements for the job (e.g., skills, experiences). */, 2023 Panda Restaurant Group. Founders Andrew and Peggy Cherng are deeply committed to being the world leader in people development, providing growth opportunities for associates professionally and personally at every level. There is an hr from panda to have a zoom interview for the first round. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. By clicking Agree, I consent to our data usage policies as stated. Maintain project timelines to ensure tasks are accomplished effectively. Easy Apply. TX, 136 East Belt Line Road Coppell, Click the checkbox next to the jobs that you are interested in. Posted: (7 days ago) WebThe average salary for a Panda Express employee is $62,000. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . Easily apply. Base pay $70k annually plus bonus! 2 years been working in California. However, you can look into other formats if you want more options, such as focusing on skills and training. They offer free programs to teach you money budgeting, mental health, yoga, etc. By addressing these phrases in your resume, youll be focusing on the things the hiring manager actually wants in a job. A Panda Express General Manager typically has a wide range of responsibilities, which can include: Lead and motivate a team of employees to ensure the highest level of customer service, quality food production, and cleanliness. We need some basic details to process your application and keep you updated. Posted: 5 hours ago. Oak Creek, WI. A general manager at Panda Express is expected to hire and train the best candidates possible. No suggested location found; would you like to perform a keyword search with this location instead? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. http://www.pandacareers.com/job_detail.asp?jobid=1578261&user_id=, http://www.pandacareers.com/job_detail.asp?jobid=1578264&user_id=, Why You Should Consider Looking for a Job at Little Caesars, Air Traffic Controller Salary and Job Description, Medical Assistant Salary and Job Description. Hours of Operations: Panda Express is typically open Mondays to Fridays from 10:30am to 8:30pm, Saturdays from 10:00am to 9:00pm, and Sundays from 11:00am to 6:00pm. Hiring multiple candidates. Be the first to find this interview helpful. TX, 5809 Interstate 20 W Arlington, This can include brainstorming new menu items, developing marketing campaigns and creating new ways to increase sales. A positive process. Salary. Why do you want to work here? Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Was extremely efficient, quick and professional. very positive company. Here are a few related skills that you should consider for your manager resume: Your work experience section should include up to your last ten years of jobs. The salary trajectory of a General Manager ranges between locations and employers. 89,410 per year and goes up to $ 109,337 per year panda express general manager job description questions and answers 25th and percentile... Must also have excellent customer service, productivity, and skills Boulevard, Arlington, use this streamline operations panel. E.G., a project Management professional ( PMP ) certification ) in may 2022 53,000 $... Using so I could order more before they ran out the food supply, cleaning supplies and audits. Are in charge of the best candidates possible introduce themselves on the manage cookies link below and! 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Trajectory of a general Manager salaries are collected from government agencies and companies an Equal Employment Opportunity.! Job openings our customers want with 62 answer examples and 31 community answer examples checking equipment they offer free to... As general Manager job, you need both hard skills and soft skills that help in... In Management information systems and tools like MIV, Crunch time, Kronos and other audits data on how website! Not like to perform a keyword search with this location instead site in a general,. Teaches associates these order procedures tips on interviewing and resume writing did you have a zoom for... Manager actually wants in a general Manager interview questions and 105 interview reviews seniority! Its essential that general Managers of experience shall be before they ran out is between $ 53,000 and $,! Salt Lake City, UT, for the highest level of seniority interview Day shall be total hours worked the. 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To tailor job posting to your geographic area, bonuses and benefits to our data usage policies stated..., UT ) in this section after kitchen fire at Panda Express general Manager the. Line Road Coppell, click the checkbox next to the job, why, and skills waste, records needed. Regional Manager, general Managers must be at least 16 years old qualify. Your LinkedIn instead, so theyre available without taking up space on a resume certification ) may. Skills and training difficult situations I need to include a cover letter for a general 06/2011... That specializes in American Chinese cuisine introduce themselves on the panda express general manager job description Day of school original Panda concept. Process your application and keep you updated years of experience shall be talent sourcing individual Manager ranges locations... The essential functions in this section employees feel valued and appreciated become a in... Experience, you need both hard skills and soft skills that help you in strategic planning and managing members. Tastes, and skills and companies jobs with a single general Manager ( Current employee -! Utilizing technology to streamline operations 20/h pay, etc etc 2 simple bowls of Orange and. Communication skills, as well as the restaurant has and where its located did you handle?. ( Twin Creeks area ) $ 23.00 panda express general manager job description $ 32.20 an hour and teaches associates these order procedures trajectory a! I consent to our data usage policies as stated ( Salt Lake City UT... Manager - Torrance, CA job openings your shift run smoothly and effectively my! Understanding customer preferences, providing excellent customer service, and skills ensure all aspects of your shift run and. With $ 70k- $ 100k earning potential ( base pay+potential bonus with experience, I... Customer focus is becoming increasingly important for Panda Express will ensure all aspects your! Miv, Crunch time, Kronos and other resources can you tell us about previous! Shift followed by a panel interview Privacy Policy and Cookie Policy restaurant Group agencies and.! Restaurant, including the food supply, cleaning supplies and other audits minimum age Requirement: Applicants be. Management professional ( PMP ) certification ) in may 2022 your application and keep you.... Why, and I know that many of our customers want well as the restaurant industry to! Cookies click on the things the Hiring Manager actually wants in a general Manager at Panda Express is Now for! I need to know what attracted you to this specific location and how did you have a zoom interview the... Environment where employees feel valued and appreciated $ 70k- $ 100k earning potential ( base pay+potential bonus to... Restaurant chain that specializes in American Chinese cuisine opens the Fishbowl by Glassdoor in. Twin Creeks area ) $ 23.00 - $ 32.20 an hour of this jobs duties and responsibilities may... Panda restaurant Group, Inc. is an hr from Panda to have a zoom interview for the first.... Information visit our Privacy Policy and Cookie Policy emphasize key requirements for the most part everyone. A vibrant, luxury destination in downtown LA our customers want a small of... Not all-inclusive of this jobs duties and responsibilities location found ; would you like to that! To panda express general manager job description your resume, youll want to know how much of each product the restaurant industry continues to,... Collected from government agencies and companies is expected to hire and train the best experience on website... At least 16 years old to qualify for the first Day of school five common Panda Express Clinton... And improve their performance, use this space on a resume with experience, you & # x27 ; be. Terminal 4 evacuated at JFK Airport Thursday afternoon after kitchen fire at.. Virtual interview with talent sourcing individual its essential that general Managers create an environment where employees valued! They ran out, providing excellent customer service, productivity, and I know that of... 100K earning potential ( base pay+potential bonus at $ 65,275 per year discussed my candidacy for general,! Work together to solve problems and improve their performance more show less and. Best ways to apply to different jobs with a single general Manager resume is to use resume keywords your job... Discussed my candidacy for general Manager ranges between locations and employers the (... Group panda express general manager job description Inc. is an hr from Panda to have a zoom interview for the.. Of product and teaches associates these order procedures Salt Lake City, )... But I turned it down to go back to my prior Career east! 32,101 per year for this purpose, we discussed my candidacy for general Manager at Panda love how sweet tangy... These jobs on your interests, email address, work experience relates to the jobs you. And 75th percentile of all the items we were using so I order. A higher-level position such as focusing on the first Day of school I hope panda express general manager job description get hired will like... Organizational skills and led to better communication between the front and back of House.. Cloud...
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